After care service

We want every childcarer registered with Sugar & Spice to be happy in their role and we aim to ensure your happiness by keeping in touch with you after you have taken employment through us. We do not believe in simply placing you and leaving you to get on with it. We have many ways in which we will maintain contact and you can click on the tabs below to find out more about these.




Follow up contact


Once you have accepted employment through Sugar & Spice, our role does not end there. As part of our commitment to the highest level of service for both parents and childcarers, we have a robust follow up scheme in place.

Irrespective of the service package that parents have opted for, we will conduct a follow up after 1 month of employment, ensuring that you are happy and we will be able to help you resolve any issues which may be causing concern at this stage. Following this, we will continue to offer follow ups in line with the service package that parents have opted for. However, you are welcome to contact us at anytime if you have concerns or are feeling unsure about any aspect of your employment.

We want you to be happy in your employment and will do our utmost to ensure that this is achieved.

 

First aid courses


As part of the registration process with Sugar & Spice, you have to be in possession of a Paediatric First Aid certificate.

Depending on the service package that parents have opted for, you could be entitled to free First Aid renewal at the relevant time. Even if you are not eligible for free renewal, we can arrange for you to renew your First Aid course at a competitive rate, please speak to your consultant to find out more about this.